Hi, I’m Sarouen!

As the Practice Manager at Thrive, my primary focus is on Client Experience—ensuring that every interaction our team has with you reflects our core values and delivers real impact.

We believe in:
Challenging the Norm – Thinking outside the box to find the best solutions for you.
Creating a Great Experience – Ensuring every step of your journey is seamless and stress-free.
Making an Impact – Going beyond expectations to provide real value when you need it most.

With over 10 years in General Insurance and another 10+ years in Client Services, I’ve dedicated my career to streamlining processes, improving client interactions, and driving positive outcomes.

I moved into Personal Risk Insurance and joined this team because of its unwavering commitment to genuine client care. Whether it’s assisting with claims or ensuring you receive exceptional advice, I’m passionate about making a meaningful difference in people’s lives.

Looking forward to supporting you on your journey with Thrive!