Thrive may charge a fee for the financial advice provided to a client where a client cancels a life, disability or health insurance policy within two years of inception. Whether a fee will be charged and the manner in which it will be charged will be advised when the advice is provided to the client. This fee will be payable by the client by the 20th of the month after the policy is cancelled.
Conflicts of interest
For life insurance and health insurance, Thrive
and the financial adviser receive commissions from the insurance companies on whose policies we give advice. If you decide to take out insurance, the insurer will pay a commission to Thrive and your financial adviser. The amount of the commission is based on the amount of the premium.
To ensure that our financial advisers prioritise
the client’s interests above their own, we
follow an advice process that ensures our
recommendations are made on the basis of the
client’s goals and circumstances. All our financial
advisers undergo annual training about how
to manage conflicts of interest. We undertake
a compliance audit, and a review of our
compliance programme annually by a reputable